General Information

  • About Creation India Craft:
    • Family-owned business based in Nagina, Uttar Pradesh, India.
    • Specializes in handcrafted wooden items.
    • Committed to preserving traditional woodworking techniques.
    • Offers a wide range of products, including watch boxes, spice boxes, wall hangings, and more.
  • Contact Information:

Products and Services

Custom Orders:

  • We accept custom orders to meet your specific requirements.
  • Contact us for inquiries.

Ordering and Shipping

  • How to Order:
    • Browse our website and add items to your cart.
    • Proceed to checkout and follow the instructions.
    • We accept major credit cards and online payment gateways.
  • Shipping:
    • We offer domestic and international free shipping.
    • Shipping costs vary based on destination and order size if free shipping is not offered on any product.
    • Please refer to our Shipping Policy for more details.

Returns and Refunds

  • Return Policy:
    • Returns are accepted within 14 days from the date of delivery (For Domestic) & 30 days from the date of delivery (For International).
      • Items must be in their original condition.
    • Refunds will be processed to the original payment method.
  • Damaged or Defective Items:
    • If you receive a damaged or defective item, please contact us immediately.
    • We will arrange for a replacement or refund.  

Payment and Billing

  • Accepted Payment Methods:
    • Credit/Debit Cards, Internet Banking, Wallet, Paypal.
  • Billing and Invoices:
    • Invoices will be emailed to you upon order confirmation.
    • Payment is due upon receipt of the invoice.

Customer Support

  • Contact Form: Submit your inquiries or concerns through our contact form on Contact us page.
  • Email Support: Contact us at [email protected].
  • Social Media: Reach out to us through our social media channels.

Additional Resources

  • FAQs:
    • Refer to our Frequently Asked Questions page for answers to common questions.
  • Tutorials and Guides:
    • Find helpful resources and tutorials on our website or blog.